
🌴 Aoredise – Frequently Asked Questions
Here are some answers to help you plan a relaxing and worry-free stay at Aoredise, Paradise on Aore Island.
🛥 Getting Here
How do I get to Aoredise?
Fly into Santo-Pekoa Airport on Espiritu Santo (flights arrive from Port Vila and Brisbane). From the airport it’s a short taxi ride to the Luganville waterfront (approx 10 minutes), where you can catch a taxi boat across to Aore Island (less than 10-minutes).
Can you help with transfers?
Yes. We can assist with booking your transfers if you like. Just let us know your arrival time and number of guests.
Is it easy to get into town once we’re on Aore Island?
Yes. The same taxi boat service runs between Aore and Luganville and can be arranged whenever you need it. We even provide a mobile phone with pre-programmed numbers for calling taxi boats, tours etc.
🏡 The House & Facilities
What’s provided at Aoredise?
Aoredise is a fully self-contained holiday house. You’ll find:
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A fully equipped kitchen
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Linen, towels and beach towels
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Kayaks, paddle boards and bicycles for guest use
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Free Wi-Fi and local phone
Do we need to bring food and supplies?
Basic pantry items are supplied (salt, pepper, oil, sugar, tea, coffee). Luganville has supermarkets and fresh food markets where you can shop before coming across. Plus there is usually a local Mama's market for fruit and veges on Aore Island once a week.
Is there electricity, water and sewerage?
Aoredise is off-grid:
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Power is from solar with generator backup.
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Water comes from rainwater tanks – please use it thoughtfully.
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Waste is managed by a septic system – nothing other than toilet paper should go down the toilet.
Is there hot water?
Yes, the water is heated by a gas hot water system.
Are there cooking facilities?
Yes, there is a full kitchen including a fridge/freezer, 4-burner gas stove & oven, double sink with hot & cold water, microwave, coffee maker, pots, pans and all the crockery & cutlery you need.
Plus there is a Ziggy 3-burner hooded bbq in the Nakamal.
Can I reliably use my phone and internet at Aoredise and on Aore island?
Aoredise has Starlink high speed satellite internet - no charge to you.
You can use global roaming on your phone but it may be costly.
You can purchase a local sim card in Luganville - reception on Aore is OK for calls and internet.
We provide a mobile phone for you with limited credit for calling taxi boats, tours, restaurants, airlines etc
🌞 Comfort & Climate
What’s the weather like?
Vanuatu is tropical year-round. Temperatures usually sit between 24–30°C. The dry season (May–October) is slightly cooler; the wet season (November–April) brings lush greenery and warm seas.
Is the house air-conditioned?
Ceiling fans throughout and sea breezes keep the house cool and comfortable.
Are insects a problem?
We’re in the tropics, so you’ll find mosquitoes at times. Mozzie coils are provided if needed.
Aoredise has Panther Protect stainless steel security window screens and doors to keep out flies & mozzies.
🏖 Activities & Local Tips
What can we do on Aore Island?
Swim, snorkel, kayak, paddle board, cycle, or simply relax on your own private 35 m beach. You can also do a bat Cave Tour, explore nearby WW2 bunkers, dive sites and coral reefs or take day trips to Santo’s famous Blue Holes and Champagne Beach.
Is scuba diving available nearby?
Yes – Santo is home to some of the best diving in the South Pacific, including the famous SS President Coolidge wreck. There is a great dive shop, Aore Adventure Sports, just up the road.
Where can we eat out?
Aore Island Resort (a short 10 minute walk or paddle away) is an option but please call and check first in case they are over booked. There are a number of restaurants a short taxi boat ride away in Luganville.
How do we book tours and transfers?
We provide a mobile phone for your use which includes phone contacts for taxi boats, tours, restaurants etc. Or message us for more details.
🧺 Housekeeping & Practicalities
Is the property serviced during our stay?
The house is cleaned before your arrival. For longer stays, extra cleaning can be arranged at your cost if desired.
Do we need to bring drinking water?
Rainwater is filtered and safe to drink, but you can boil it then cool in the fridge if you are concerned about safety.
Bottled water is also available in town if preferred.
What should we bring?
Sunscreen, hat, insect repellent, reef-safe sunscreen for swimming, groceries, and any special medications you need.
Reef shoes are a good option if worried about coral cuts etc. Bring your masks and fins if you have them.
Safety
Is the taxi boat safe for children?
The boats are seaworthy and reliable, with experienced boat drivers. They have life vests on board if needed.
Is is safe in the water for swimming and snorkeling?
There may be a mild current in front of Aoredise as the tide goes in and out, but no strong rips.
Be careful of coral cuts, and some fish may be poisonous - look but don't touch. We recommend you bring reef shoes.
🕓 Booking & Check-in
What is your cancellation / booking policy?
We require a 25% deposit to reserve your dates, and a $500aud security bond which is refunded after check-out (subject to a damages inspection). Click on "Book Your Stay" to read our Reservation and Cancellation Policies.
How do I pay for my stay?
Payment is by "Stripe" or by Direct Debit. Bank details are provided at time of booking.
What time is check-in and check-out?
Check-in is from 4 pm and check-out by 10 am. We can be flexible depending on guest schedules and boat transfer times.
How do I contact you if I have a question before arrival?
You can message us directly through our website contact form, email us at holiday@aoredise.com, call us on 0450 149 766, or message or phone us on Facebook Messenger or WhatsApp.
💚 Island Life & Sustainability
Aoredise operates completely off the grid. Please help us keep this island paradise pristine by:
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Turning off lights and fans when not in use,
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Conserving water,
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Avoiding single-use plastics, and
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Respecting the local community and environment.
Still have questions?
Contact us anytime — we’re happy to help you plan your Aore Island escape.
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